#10 Jim Penman – To successful looking after your customer first

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SUMMARY

If you thinking or trying to go on a franchising business? Think again.

Franchising is good if you research and know what you are doing.

In today’s episode, our guest Jim Penman is the founder and CEO of Jim’s Group will discuss about franchising in Australia and how to be successful on it.

He also said that the big mistake of new entrepreneurs they look on the money first.

In this episode, What We Discuss with Jim Penman

  • Why franchising is a good Business Model [06:39]
  • Why Jim recommended a service-based business for a new entrepreneur? [11:07]
  • Three tips to be successful in Business [13:21]
  • Why new start up failed on their business? [15:01]
  • What makes you happy ? [31:39]
  • Why Wealth and Success can be harmful [34:54]

About the Guest

Jim Penman started a part-time gardening business while earning his PhD in history at Latrobe University. He launched a full-time mowing business in 1982 with a $24 investment.

He originally aimed only at taking on subcontractors, but his business grew and he gradually began to specialise in the building up and selling of lawn mowing rounds. By 1989 he franchised his business, and since then Jim’s Mowing has become the largest franchise chain in Australian and the largest and best-known lawn mowing business in the world.

Jim’s Cleaning was launched in 1994, followed by more than 50 other divisions which now operate in Australia, New Zealand, Canada and the United Kingdom. Jim’s Group now has over 4,300 Franchisees and a turnover of approximately $500 million.

Connect with Him

About the Host

Miko Santos is a Podcaster and founder of Auspod Syndicate and Guerrilla Podcast Syndicate that was formerly based in New Zealand.

At present, he is focused on podcast management and thrives in Adelaide, South Australia with his wife and two kids.

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The transcript of this episode can be found here.

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